iOS Apps On The App Store

I built and published these iOS apps to solve real field, inventory, reporting, and networking problems.

NetConfig Suite app icon
App Store

NetConfig Suite

I built NetConfig Suite to help network engineers, IT professionals, and Cisco students generate ready-to-use CLI configurations for routing, switching, security, firewalls, SAN, and wireless workflows.

Developer Tools Business Networking
Smart Inventory Manager app icon
App Store

Smart Inventory Manager

I built Smart Inventory Manager for workshops, garages, and job sites that need to track tools, consumables, locations, quantities, employee checkouts, low stock, images, and PDF inventory reports offline.

Business Utilities Inventory
ManholeMapper-PRO app icon
App Store

ManholeMapper-PRO

I built ManholeMapper-PRO to help fiber and utility teams map underground pathways, document conduits and innerducts, annotate butterfly views, export diagrams, and organize field data.

Productivity Utilities Field Work
Daily Reports Master app icon
App Store

Daily Reports Master

I built Daily Reports Master to help crews create job-site daily reports with project details, weather, before-and-after photos, tasks, crew hours, equipment, constraints, previews, and shareable reports.

Business Reports Job Site

Tools And Projects

I design each project to be clickable, useful, and easy to explain to businesses, recruiters, and technical teams.

Live

Net Config

I built this network configuration resource for technical teams and learners.

Networking Cisco Documentation
In Development

Smart Cable Inventory Tracker

I use this project to show how I would track cable stock, length, location, quantity, and low inventory items.

Inventory Operations IT
In Development

Customer Follow-Up Tracker

I designed this workflow to organize customer issues, next steps, follow-up dates, priorities, and status.

Customer Support Workflow
In Development

Support Ticket Priority Dashboard

I built this concept to prioritize tickets using customer impact, urgency, SLA status, and issue severity.

Dashboard SLA Support
In Development

Cost-Savings Calculator

I built this calculator to estimate monthly and yearly savings from reducing repeated manual tasks.

ROI Business Value
In Development

Shift Handoff Notes Tool

I designed this tool to capture open issues, completed work, blockers, customer follow-ups, and next priorities.

Operations Handoff
In Development

Escalation Readiness Checklist

I created this checklist concept to prepare escalation packets with issue summary, impact, troubleshooting, and required data.

Escalations Documentation

Experience

My background combines field infrastructure, low voltage work, networking, customer support, business operations, and practical app development.

Jan 2024 - Present

Infrastructure Technician

Black Box

  • I build and organize networking rooms, cabinets, patch panels, switches, and routers.
  • I pull fiber through manholes, conduits, and innerduct while keeping connections labeled and secure.
  • I focus on clean infrastructure work that is easier to troubleshoot and maintain.
Field Infrastructure

Low Voltage & Network Technician

IES, Welink, and Cox contractor work

  • I installed, configured, tested, and troubleshot communication systems, copper cabling, switches, routers, wireless access points, and customer equipment.
  • I used field documentation, testing tools, and installation standards to keep projects accurate and organized.
  • I found and fixed configuration or update issues that helped avoid unnecessary equipment replacement.
Apr 2014 - Nov 2021

Customer & Business Support

IQOR Tempe Arizona

  • I supported consumer and business customers with payments, credit applications, document verification, fraud issues, and financial-service workflows.
  • I trained agents on consumer and business credit reports.
  • I learned how to explain technical and business issues clearly under pressure.
Portfolio Work

iOS App & Business Tool Builder

Independent projects

  • I built mobile apps for network configuration, inventory tracking, manhole mapping, and daily reports.
  • I turn repeat field and customer problems into simple tools that save time and improve documentation.
  • I use this portfolio to show the connection between field experience, customer needs, and software solutions.

Courses & Certifications

I have training and certifications across EPA compliance, Cisco networking, structured cabling, fiber optics, OSP work, safety, and premises cabling systems.

Certified

EPA Section 608 Certified - Type I

Authorized to service small appliances in compliance with U.S. federal environmental regulations.

Cisco CCNA R&S Coursework

Cisco Networking

  • Introduction to NetworksOct 2015
  • Routing & Switching EssentialsJan 2016
  • Scaling NetworksMar 2016
  • Connecting NetworksDec 2016
Structured Cabling

CSCIS - Structured Cabling Infrastructure Specialist

Badge
CSCIS
Expiry
17 Aug 2028
License/ID
667218
Fiber Optics

Fiber Optic Training

  • FOCI02 - Fiber Optic Cable SplicingExpires 25 Aug 2026 | BN976764US201HO2
  • FOCI04 - OSP Fiber Campus InstallationExpires 25 Aug 2026 | BN976753US201HO6
  • FOCI05 - OSP Fiber Cable Placement Direct BuriedExpires 25 Aug 2026 | BN976758US201HO1
  • FOCI09 - FTTx Loss BudgetsExpires 25 Aug 2026 | BN976871US201HO1
OSP & Safety

Outside Plant Safety And Right Of Way

  • NPPS12 - OSP Right of WayExpires 22 Aug 2026 | BN976637US201HO9
  • NPPS13 - OSP Project SafetyExpires 22 Aug 2026 | BN976636US201HO0
  • NPPS14 - Fiber Optic SafetyExpires 25 Aug 2026 | BN976839US201HO5
Premises Cabling

Premises Cabling Systems

  • SP3801 - Installing Premises Cabling Systems ACT IExpires 6 Aug 2028 | BN974043US201HO2
  • SP3802 - Certifying and Troubleshooting Premises Cabling Systems ACT IIExpires 15 Aug 2028 | BN975580US201HO5
  • SP3000 - Structured Cabling Infrastructure Design ACT IIIExpires 17 Aug 2028 | BN975747US201HO8

Skills Demonstrated

I built this portfolio to show my technical skill, customer focus, and business process thinking.

Technical

  • HTML, CSS, and JavaScript web tools
  • Network configuration and troubleshooting
  • Cisco routers and switches
  • Desktop and laptop repair
  • Inventory and operations workflows

Business

  • Customer support process improvement
  • Manual workflow reduction
  • Documentation and setup guides
  • Cost-savings and impact framing
  • Clear communication for technical and non-technical teams

Contact

I am interested in infrastructure, technical solutions, customer engineering, operations, and business automation roles.